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asked in General by (15 points)
Every time I want to sign in to the Keymailer site, I struggle to enter with any of my known passwords. The only way I can get in is to reset the password, then I'm automatically logged in. Even if I do this, immediately log out, then try to log in with the new password, it says it is incorrect. Is my account maybe bugged? This is quite an inconvenient process to deal with every time. Thanks,

Ian

1 Answer

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answered by (23.2k points)
Hi,

I had a look on your account and it has been locked. I unlocked it, could you try it this time again to see if it works again normally?
commented by (15 points)
Hi,

I just tried it again and it works normally. Thanks!
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